Not working since upgrading to W11

Help
1

I have used Windows 10 for several years with no problems, but since upgrading the same computer to Windows 11, AudioRelay outright refuses to work. The “Audio device” selection is stuck loading and I get the following error:

RTAUDIO_DEVICES_ERROR
Failed to load your audio devices
AudioRelay won’t be able to stream your audio, please contact support. Include the logs in your report if possible.

Upon finding the Logs, it reads the following.

2023-05-02 03:42:57:097 [INFO] Waiting for devices from RtAudio…
2023-05-02 03:42:57:098 [WARN] System error: SystemErrorId(value=RTAUDIO_DEVICES_ERROR)
2023-05-02 03:42:57:098 [ERROR] Audio backend failure: lf0: Failed to load native-rtaudio
at mf0.a(SourceFile:10)
at PF0.b(SourceFile:26)
at PF0.c(SourceFile:1)
at m8.b(SourceFile:4)
at O7.a(SourceFile:43)
at U7.b(SourceFile:3)
at Vh0.a(SourceFile:134)
at oj0.b(SourceFile:1)
at Vh0.a(SourceFile:134)
at oj0.b(SourceFile:1)
at Vh0.a(SourceFile:134)
at Fi0.b(SourceFile:1)
at Vh0.a(SourceFile:134)
at Ei0.b(SourceFile:1)
at Vh0.a(SourceFile:134)
at ti0.b(SourceFile:8)
at Vh0.a(SourceFile:134)
at Ei0.b(SourceFile:1)
at Vh0.a(SourceFile:134)
at Oj0.c(SourceFile:10)
at Nj0.b(SourceFile:2)
at FP0.b(SourceFile:26)
at ei0.b(SourceFile:1)
at wk0.run(SourceFile:2)
at MG0.invoke(SourceFile:1)
at bT.invokeSuspend(SourceFile:6)
at bT.invoke(SourceFile:1)
at ki1.a(SourceFile:136)
at a0.a(SourceFile:41)
at OG0.a(SourceFile:139)
at NG0.invoke(SourceFile:2)
at Lu.invokeSuspend(SourceFile:1)
at jUr4.resumeWith(SourceFile:5)
at Eu.run(SourceFile:163)
at Yj.run(SourceFile:19)
Caused by: java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\AudioRelay\runtime\bin\native-rtaudio.dll: Can’t find dependent libraries
at java.base/jdk.internal.loader.NativeLibraries.load(Native Method)
at java.base/jdk.internal.loader.NativeLibraries$NativeLibraryImpl.open(Unknown Source)
at java.base/jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
at java.base/jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
at java.base/jdk.internal.loader.NativeLibraries.findFromPaths(Unknown Source)
at java.base/jdk.internal.loader.NativeLibraries.loadLibrary(Unknown Source)
at java.base/java.lang.ClassLoader.loadLibrary(Unknown Source)
at java.base/java.lang.Runtime.loadLibrary0(Unknown Source)
at java.base/java.lang.System.loadLibrary(Unknown Source)
at mf0.a(SourceFile:4)
… 34 more

Any attempts to reinstall the software, and messing with things like admin mode and firewall/antivirus settings have lead to no changes. Hoping I can find a fix for this!
Thanks

2 Likes
2

same problem. +up

3

@Dmitry_Troitsky, @Dmitry_Troitsky,

If you upgraded to the ‘N’ edition of Windows, you’ll need to install the Media Feature Pack.

  • On Windows 10 N: Select the Start button, then select Settings > Apps > Apps and Features > Optional features > Add a feature. Find the Media Feature Pack in the list of available optional features.
  • On Windows 11 N: Select the Start button, then select Settings > Apps > Optional features. Select View features next to Add an optional feature, and then select the Media Feature Pack in the list of available optional features.

From Microsoft’s documentation.