Crash when loading audio devices

[zorro]

who can help me with my mistake help D:

2023-03-23 20:10:08:840 [INFO] Version: 0.27.3, os: Windows 10, osVersion: 10.0
2023-03-23 20:10:14:047 [INFO] Initializing locale to es
2023-03-23 20:10:15:103 [INFO] Starting IpcCoordinatorService ...
2023-03-23 20:10:16:197 [INFO] Got open ports at 59300 and 59350
2023-03-23 20:10:16:398 [INFO] Messages socket waiting on a connection...
2023-03-23 20:10:16:399 [INFO] Audio socket waiting on a connection...
2023-03-23 20:10:16:575 [INFO] Starting backend...
2023-03-23 20:10:16:843 [INFO] Starting the server...
2023-03-23 20:10:16:844 [INFO] Waiting for devices from windows' backend...
2023-03-23 20:10:17:027 [INFO] Waiting for devices from RtAudio…
2023-03-23 20:10:17:064 [INFO] Wait for backend backend...

RtApiWasapi::probeDeviceInfo: Unable to retrieve device mix format.


RtApiWasapi::probeDeviceInfo: Unable to retrieve device mix format.


RtApiWasapi::probeDeviceInfo: Unable to retrieve device mix format.

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_UNCAUGHT_CXX_EXCEPTION (0xe06d7363) at pc=0x00007ffacdd54f69, pid=5216, tid=1232
#
# JRE version: OpenJDK Runtime Environment Temurin-17.0.2+8 (17.0.2+8) (build 17.0.2+8)
# Java VM: OpenJDK 64-Bit Server VM Temurin-17.0.2+8 (17.0.2+8, mixed mode, tiered, compressed oops, compressed class ptrs, g1 gc, windows-amd64)
# Problematic frame:
# C  [KERNELBASE.dll+0x34f69]
#
# No core dump will be written. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# c:\Program Files (x86)\AudioRelay\hs_err_pid5216.log
#
# If you would like to submit a bug report, please visit:
#   https://github.com/adoptium/adoptium-support/issues
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

[Asapha]

Hello @zorro,

The logs are missing some info about the crash. Could you please follow these instructions to get them?

• Open Command prompt

• Run cd "c:\Program Files (x86)\AudioRelay"
• Run .\runtime\bin\java.exe -XX:ErrorFile="%USERPROFILE%\desktop\audiorelay-crash.log" -cp .\app\audiorelay.jar com.azefsw.audioconnect.desktop.app.MainKt > %USERPROFILE%/desktop/audiorelay-output.log 2>&1

• Upload the audiorelay-crash.log and audiorelay-output.log files that were created in your Desktop

[zorro]

hello I put this

RtApiWasapi::probeDeviceInfo: Unable to retrieve device mix format.


RtApiWasapi::probeDeviceInfo: Unable to retrieve device mix format.


RtApiWasapi::probeDeviceInfo: Unable to retrieve device mix format.

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_UNCAUGHT_CXX_EXCEPTION (0xe06d7363) at pc=0x00007ffcb40a4f69, pid=3924, tid=476
#
# JRE version: OpenJDK Runtime Environment Temurin-17.0.2+8 (17.0.2+8) (build 17.0.2+8)
# Java VM: OpenJDK 64-Bit Server VM Temurin-17.0.2+8 (17.0.2+8, mixed mode, tiered, compressed oops, compressed class ptrs, g1 gc, windows-amd64)
# Problematic frame:
# C  [KERNELBASE.dll+0x34f69]
#
# No core dump will be written. Minidumps are not enabled by default on client versions of Windows
#
# An error report file with more information is saved as:
# C:\Users\luca\desktop\audiorelay-crash.log
#
# If you would like to submit a bug report, please visit:
#   https://github.com/adoptium/adoptium-support/issues
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

[Asapha]

Thanks for testing.
You should see audiorelay-crash.log on your Desktop, please copy it here.

[zorro]

does not let me put all the text because it says An error has occurred: Body is limited to 32000 characters; You have entered 53678.

[zorro]

Here is the text audiorelay-crash (mediafire.com)

[Asapha]

I think I’ve found the culprit, thanks for the logs.

Could you please try this version?

[Jakub_Konopasek]

Hello,
I actually had same issue on my new Dell Inspiron 15.
It crashed with Error: Child process exited code 1
Tried everything with graphic card… but then checked log and was same as this post.
New version you posted helped and works fine.
Thank you.
Best regards
Jakub

[Asapha]

Thanks for testing @Jakub_Konopasek!